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Clinic Policy

The Aesthetic Boutique Ltd

 

CANCELLATION POLICY

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Your appointments are very important to us at The Aesthetic Boutique ltd, and they are reserved especially for you.

We understand that sometimes you’ll need to reschedule your appointment. As a result, we respectfully request at least 24 hours of notice for cancellations. Please understand that when you cancel outside of the 24-hour window, we miss the opportunity to schedule appointments with guests on our waiting list.

 

Less than 24 hours of notice will result in 50% cancellation fee.

No-Shows will be charged 100% of the booked service amount, you will be considered a “No Show” if you don’t show up whiting fifteen minutes of your appointment start time.

 

To cancel or reschedule your appointment, please contact the salon at 07365176319 or by emailing us at info@theaestheticboutique.co.uk

 

APPOINTMENT CONFIRMATION TEXT

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As a courtesy, we will text you and confirm your appointment by text 24 hours prior to your appointment date.  However, if we are unable to reach you, please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and the cancellation fee.

Please be aware that your appointment will not be confirmed until you will receive our confirmation text message. We promise we will do our best to keep your preferred date and time, but sometimes, we might need to reschedule your appointment.

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Thank you for your understanding.

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CHANGES

 

We may update our general policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US for more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by

e-mail at info@theaestheticboutique.co.uk

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